Being in the Cloud With Saphyte

Published on June 10, 2020
4 min read
Marketing
Icon Saphyte Team
4 min read
Updated:

Companies nowadays are heading out for a digital transformation in running their business. Gone are the days when everything was done in manual and business operations were a bit slow – sales cycles were longer and marketing campaigns were not that maximized.

When CRM was introduced years ago, everything changed and businesses started to adapt to this kind of strategy. The CRM solution mainly helped businesses elevate relationships with customers and in turn, boost their sales.

CRM systems continually evolved to help businesses cater to the ever-changing needs of consumers. On-premise CRM was initially used by companies before where all your data are stored in your company’s servers. But there was a major problem – you cannot access all the information once you are not in your company office.

This led innovators to create a CRM solution that can be accessed anytime and anywhere – the online CRM. It is also known as web-based or cloud-based CRM. With the online CRM, your data is hosted on another party’s servers and is stored in the cloud.

As long as your desktops or mobile devices are connected to the internet, the information you need for your operations will be within your reach.

With the help of online CRM, your business processes are done in a quicker and more accurate pace. Because this management software can provide you with real-time updates, your sales and marketing workflows are better and even your customer service is readily available all the time.

One of the most popular online CRM today is Saphyte. It aims to help your business become more efficient and cost-effective by offering different tools that are related to sales, marketing, and customer service.

Saphyte has become popular due to its system’s simplicity. It is easy to navigate and its functionalities are straightforward. It is designed to have a user-friendly interface so that even those who are unfamiliar with CRM solutions will easily learn how it works.

What Saphyte, as an online CRM, can offer you:

High-level security.

With Saphyte, your data are securely stored in a third-party server. It takes security seriously since thousands or even millions of data are on their hands.

Most online CRM providers are GDPR compliant which means personal data of consumers are highly secured to prevent data breaches and will not be used for other illegal purposes. Saphyte itself is a GDPR-compliant CRM solution.

Reasonable deployment fee.

When you subscribe to Saphyte, you have the choice of what kind of plan you will use for your company. It depends on how many users your CRM will have and what kind of features are beneficial for your business processes.

Saphyte offers a starter (free), basic ($15/user per month), advanced ($50/user per month), and enterprise ($99/user per month) subscription plan and different functionalities are available in each option.

You also have the power of stopping the subscription anytime and will only pay for the time you have used the CRM software. Compared to other popular online CRM solutions, Saphyte is cheaper and has no hidden charges.

When you also subscribe to Saphyte, you will only be billed for the active users of the CRM platform. The system will inform you who the inactive and active users are so that you will know who efficiently uses the system too.

Low-cost maintenance.

Saphyte automatically upgrades your system which gives you the most up-to-date and advanced version of the software. It is also responsible for giving service to your system — you do not have to hire IT experts just like the on-premise CRMs which will cost you a lot of money.

Saphyte’s IT team monitors the condition of your CRM software and ensures that it will run smoothly. They will make adjustments depending on what you need and fix things accordingly. This will save you time and money which helps you allocate those resources in more important processes.

Why do you need to choose Saphyte as your online CRM?

Saphyte, as a cloud-based CRM, gives you the ability to grow your business with its features and capabilities. Business processes, maintenance, other technical things – Saphyte will be with you along the way. Choosing Saphyte as your online CRM will help you:

Access data with just one click away.

Are you still saving customers’ information in different excel sheets? Are documents that are related to your clients in different file locations? Then it surely costs a lot of time finding certain data about a client sometimes. And at some point, you might have lost important data, too.

With Saphyte, all your customer information and other relevant data are stored in a centralized location. With this cloud-based CRM platform, you can access all the data you need with just one click away.

No matter where you are, as long as you are connected to the internet and you have your browser workspace, then you can easily access the data in Saphyte’s system in any of your smart devices.

Saphyte also has a mobile APP that can be downloaded in the App Store. This way, it is easier to have real-time updates of what is going on with your deals, how your marketing campaigns are, and check for any meetings, follow-ups, or other activities with your clients.

Reach more qualified leads.

When you have Saphyte as your online CRM, you can easily connect your website forms in its system. Every time a potential customer signs up, these data are captured right away. Through automated workflows, the data of these leads will then be categorized better and you will know which of these leads are most likely to be potential customers.

Saphyte has an intelligent web form feature where you can choose different form fields that will help you capture relevant data once these forms are deployed in your websites and are being signed up by potential customers.

It also has custom fields that you can use to create an extensive and detailed database. Custom fields are used to capture relevant information from your client that are not captured in the system by default.

When you have such relevant data of these leads, you can then assess which are likely to be qualified through the information they have provided. This way, you can narrow down which are most likely to progress in a deal.

Oversee progress from time to time through dashboards.

Being business owners, you need to see what is happening with your company. Is everyone making progress? Did your sales team reach their quota? Is your marketing campaign effective?

With Saphyte, you can oversee all your business processes in a one-page summary. Its dashboard feature lets you monitor everything that is going on in your company. Some online CRM has default dashboards but with Saphyte, you can customize your dashboard.

Customizable dashboards are one of Saphyte’s unique selling propositions. This makes Saphyte different from other online CRM providers. With customizable dashboards, you can personalize and design it with different widgets depending on your preferred set of data.

Move deals quickly down the sales pipeline.

Since Saphyte as an online CRM gives you access to customer data 24/7, your sales team who are always on the go take this as an edge from their competitors. Whenever they are not in the office, they can still have access to relevant information that will effectively help them in closing deals.

The system also automatically updates the information of your customers which gives you better contact management and gives you accurate and real-time data that will help your sales team know every activity made by your clients. This way, they will know how to correctly handle clients and which deals are suitable for them.

Having an online CRM like Saphyte keeps away all the unnecessary data that are not helpful in your sales process. When everything is on point and accurate, your sales team will not have a hard time closing and winning deals.

Retain customers through better customer experience.

The best way to keep your customers and retain them is by giving them exceptional customer experience. For you to give a better customer experience for your consumers, you need to personalize your interaction with them.

Being in the cloud, Saphyte automatically updates the information in the system, which gives you up-to-date data from your customers. The system lets you know every activity made with a certain customer in real-time which will help you know what kind of marketing campaigns to deploy, what email templates to send, and what customer service to offer them.

Conclusion

There are lots of popular online CRM solutions you can find on the Internet that also offer different packages for business owners. As Saphyte is making its way to popularity, you cannot exclude the fact that it gives a competitive edge as an online customer management software.

Saphyte is for everyone — whether you are a startup business owner or have a huge company already. It adapts to your business processes and it grows along with you. If you want to have a hassle-free online CRM, you can always choose Saphyte.

It offers a 30-day free trial period so that you can navigate the system and see for yourself how fitting it is for you.

June 10, 2020