Enhance Your Business Process with Saphyte System

Saphyte Team

3 min read

Updated: May 17th, 2022

If you are reading this, most likely you have a small business, startup, or a growing business, and are looking for a solution to enhance your business processes. Maybe you are struggling with your marketing campaigns, having some difficulties with your sales process, or maybe the answer to improving customer satisfaction is what you are looking for.

Well, let me congratulate you because, in this article, you will find all the answers that you need. We understand that doing a lot of different processes can be extra taxing. And yes, there are no exemptions when we are talking about this certain topic. Businesses in all shapes and sizes have their own fair share of struggles when it comes to establishing proper processes. 

Fortunately, Saphyte Customer Relationship Management (CRM) system is developed to help growing businesses take their processes to the next epic level with ease of mind. Its CRM tools are built to automate and streamline all of your corporate activities. Thus, Saphyte gives you the convenience that your business needs by establishing and enhancing your different processes.

And if that is not convincing enough, here are more reasons why you should enhance your business process with Saphyte system.

Introducing Saphyte CRM solution

Saphyte is a cloud-based CRM software that helps businesses achieve growth and build long-term customer relationships by streamlining all your corporate activities and integrating them into its own powerful platform. It comes with a lot of useful tools designed to improve business efficiency and productivity.

And the best thing about Saphyte is that you can customize it according to your own existing processes. The system adapts to your business and will give impressive enhancement in your processes. So, you do not need to change your structure just to have Saphyte. Instead, Saphyte system will adapt to your business.

And as mentioned earlier, Saphyte to make it easier for you to achieve your target sales by enhancing all of your processes. With that, are the powerful capabilities of Saphyte.

Task Automation

Business processes are defined as a set of activities or tasks that, if completed, will accomplish a certain goal or an organizational goal. It also is a combination of linked tasks dedicated to the delivery of a product or service to a client. The process involves specific inputs that lead to one end result – an increase in growth and revenue. And most of the time, this will cause repetitions and confusion between teams without the help of a reliable system.

With the help of Saphyte, the system automates your marketing, customer reps, and sales team tasks and helps you remove repetitive and time-consuming tasks. This intelligent tool will allow you to build, set-up, automate, and run all of your processes seamlessly by connecting the nodes and elements in your workflow sheet.

And with every task being automated, you can track everything that happens in the system through the Logs. The Logs record fully detailed information about a certain activity that was performed in the system. So, it does not matter whether you have few or multiple employees; in-house or remote working teams, you can track everything and everyone using Saphyte.

All-in-one Integration

Saphyte does not only do a wonderful job in enhancing your process, it also lessens your workload by enabling you to integrate all external applications and 3^rd party platforms you need for your business. With that said, here are the following integrated external applications in the system.

Chat Bot/Live Chat – The live chat integration enables you to store and access all your chat transcripts and data in one place. Here, you can collect and track all your leads and sales from the live chat; log all customer information and basic contact information against relevant records.

Email Account – The system enables you to manage and track all of your different email accounts by only using your CRM. Here, you will be able to configure your email accounts such as Gmail, Outlook, IMAP, SMTP, and many more, into your CRM mailbox.

Social Media – Now that most customers come from social media, the system allows you to integrate all of your social media accounts to help you acquire potential customers coming from these social media platforms. This will increase your customer interactions coming from these platforms and will allow you to execute immediate customer support for better customer experiences.

3^rd Party Payment Service Providers – Saphyte has integrated legitimate Payment Service Providers into its system. With this integration, you can accept worldwide payment such as Zotapay, Skrill, Neteller, SD Systems, Safecharge, Network, NganLuong, and many more.

iCalender/Google Calendar – If you are an Apple or Windows user, you do not have to worry because we have integrated calendars from these platforms. If you are a pro-Google, you can just sync your schedule on the go with Google Calendar. And if you are an Apple user, the iCalendar is integrated into the system for more efficient scheduling.

Improves Customer Service

Customer service and support are two of the most important processes of a business. These two, sometimes, are the reasons why businesses grow or are forced to close. But to make or break your business in terms of customer service depends on how well equipped or how fast your customer service teams are.

Luckily, Saphyte CRM records all customer interactions in all of your platforms and gives you easy access to important information on customer behaviors. This stored information will enable your customer reps to address the needs of your customers immediately. This is because customers will not have to repeat what they have done before just to inform your customer reps. Instead, the system prompts them whether the query is coming from an existing customer or a potential one.

The system also does an amazing job of managing all your contacts and automatically builds profiles of everyone you interact with. It acts as a centralized storage that gives you any important information you need and a powerful business solution at the same time.

Thus, with the tasks being automated and 3^rd party platforms you need are integrated into the system, your customer service team can now do their job with better efficiency.

Conclusion

With CRMs being an essential tool in businesses of all shapes and sizes, you need to have a reliable CRM system like Saphyte. Saphyte gives you everything that you need to enhance all of your processes at an impressively affordable price.

So, do not waste this opportunity and partner with Saphyte today. Our teams are always available to cater to your needs. You can also try the system or have it for one (1) whole month for free. So, start enhancing your processes now and take your business to the next level with Saphyte CRM system.