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Millennials in the Workplace

Published on June 24, 2020
2 min read
Team and Workspace
Icon Saphyte Team
2 min read
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Millennials, those who are born between 1980 – 1996 according to the Pew Research Center, are changing the business landscape. They are the largest generation in the workforce with about 35% of employees in the U.S. being made up of millennials.

Millennials are diverse, educated, and idealistic – even lazy, self-centered, and entitled. They desire a high-quality work-life balance, which makes them prefer to work remotely than being stuck in the office.

When it comes to their job, millennials may be entitled but they are hardworking. They will more likely go beyond their job description as they are highly ambitious and career-oriented. They are also hungry for personal development and are often found in a quest to acquire a new skill set.

Millennials are tech-savvy. They leverage technological innovation to finish tasks quickly and efficiently. They also often work as a team – celebrating small victories as a group. Compared to other generations, millennials are very receptive to feedback. They highly appreciate being commended for doing a great job.

CRM Use Among Millennials

According to various studies, millennials are one of the highest users of Customer Relationship Management (CRM) solutions. The technology allows them to be flexible in the workplace, to collaborate with everyone on the team using cloud technology and a centralized database.

CRM systems offer a variety of management tools that increase the user’s efficiency and productivity. Millennials use the technology since it eliminates manual work and speeds up business operations – helping the users focus on what’s important and produce better outputs. They also do not like repetitive and boring tasks, which makes automation quintessential in their workplace.

Using Saphyte as a Millennial

Here are some of Saphyte’s features that are very useful for Millennials:

1. Centralized Database

Millennials do not want to have cluttered data since that will only slow them down. In a centralized database, all information will be accessible with just one search away. 

2. Intelligent Workflows

Because millennials want to finish their work quickly, intelligent workflows fit perfectly in their work processes. Saphyte’s intelligent workflow technology allows them to automate their business processes and remove manual, repetitive work.

Using the system, users can connect elements in their typical business workflow, create conditions that will trigger one activity to another, and automate the entire process. This allows users, for example, to gather information (email, phone number, etc) from their leads by just leaving a form on their website or social media for their leads to fill up. 

With Saphyte’s intelligent workflows feature, manual interviews to collect important customer information are no longer needed. And this is just one of the many things that Saphyte can do.

3. Customizable Dashboards

Millennials always want to see their progress. They want to have an overview of all their activities to see if they need to allocate more effort into a process or task. With Saphyte’s multiple customizable dashboards, users can have more control over the different aspects of their business.

Saphyte enables you to create a one-page overview of important data and analytics, with more rooms for customization – so you can select which data you want to monitor in real-time 24/7. 

How Millennials Are Working From Home During The Pandemic

With everyone being obliged to work from home because of the pandemic, using Saphyte would be a great help in streamlining companies’ business processes. Letting Millennials use CRM can take their work-from-home culture to the next level and upgrade their work environment. 

This is also crucial as everyone’s taking their business online now, which means there is an expected surge in leads. With a CRM like Saphyte, sales and marketing teams will be able to manage this surge and even use this opportunity to boost their outputs and get better results. This is only made possible by Saphyte since it is designed to accommodate a huge amount of data and automatically capture them in the system.

Overall, one can say that millennials are the generation that is changing how we do business. They are the most literate in technology, utilizing every innovation available so they can reach their goals in the fastest, most efficient, and most cost-effective way.

Contact us now and learn how to work from home with Saphyte.

June 24, 2020