CRM Benefit for Small Business Owners

Saphyte Team

4 min read

Updated: October 31st, 2020

Running a small business is not a walk in the park. As a small business, you need to invest in certain areas that deliver the biggest dividends in order to grow. Despite the challenges you face, you still need to drive sales and profit, create better customer experiences, encourage customer retention and loyalty, and find ways to streamline most of your sales process.

Yes, there’s more to selling your product or service to the market. As a business, you need to bank into your customer relationships and be able to deliver exceptional customer satisfaction to your potential customers. The point of sales is always based on customer relationships. And customer relationships don’t come easy.

This is where a customer relationship management (CRM) software comes into the picture. Implementing a CRM system carries great benefits, even for small businesses.  CRM tools are not only for large enterprises, but they’re also great for small businesses.

The of the greatest CRM benefit that CRM users can gain is the ability to maintain high quality customer data for your sales team to work on. By building quality data, your sales team can easily create a meaningful customer interaction. When customer interactions are built the right way, you’ll eventually lead to increasing your business’s bottom line.

Why you need Saphyte as your CRM Solution Partner?

Choosing the right CRM for your business is a big step to take. As any other aspect in your business, a CRM platform is an investment – one that should not be taken lightly. With Saphyte, we understand this dilemma. However, you might not count Saphyte out just yet.

Saphyte is a CRM tool that helps you streamline your corporate activities from email marketing to other sales activities, and fit them into a single powerful platform. Saphyte has sales and marketing features built to improve your business’s efficiency and productivity.

The system can help you manage vital customer information, conduct marketing tactics and strategies, and identify business opportunities for the long haul. Apart from that, Saphyte’s features are built for scalability and flexibility. Thus, allowing growth to come easily for your business.

Beyond that, here are some notable features of Saphyte.

Saphyte is a Platform for Boosting your Lead Generation

Saphyte is more than your average contact management tool. The software is designed to help your team easily gather and nurture leads. Saphyte users can gather their leads by integrating their social media platforms into Saphyte’s system. Any customer data filled in through their social media platforms are automatically sent to the CRM’s database.

Another way for Saphyte to gather important customer data is through Form Builders. This feature allows you to create forms you can use for your websites to capture leads. The form captures the information you need from your prospects. The moment your form detects an entry, it’ll send the data into CRM’s system.

On top of that, Saphyte has Sync. Sync is a plugin tool that you can install on your browser to make your contact information gathering more seamless and accurate. With Sync, you can eliminate manual data entry, and make data syncing and gathering more accurate and more productive.

Lastly, Saphyte has a business scanner tool you can use to scan, transfer, and store data to your contacts database in a jiffy. By just simply scanning business cards you have on hand, you can store important customer information into the system without the hassle. Hence, making data migration easy and accurate.

With Saphyte’s lead generation tools and more, you can build a strong, accurate, and reliable source of data you can use to interact with your customers in the future.

Saphyte is a Platform for Closing Deals

Saphyte is built with Client Management and Sales Management modules that can help you build detailed and reliable customer information data. You can seamlessly organize, segment, and categorize your customer database. Users can also set meetings, manage team’s tasks, check and reply to emails, and manage your companies and deals – without having to leave the system.

By lessening the journey from one software to another, your sales team are more equipped and prepared during phone calls or email interactions with your leads and prospects. And eventually, closing more deals as they move along the pipeline. Speaking of visual pipeline, putting your data on a visual sales pipeline is vital in building your business too.

A visual sales pipeline allows you to run an effective and productive sales campaign. A sales pipeline is also beneficial for your sales team. As this tool allows you to monitor your prospects and leads who have grown cold.

Hence, creating a perfect opportunity for you to upsell or cross-sell your product or service. This will assure you that no leads or prospects are left behind to waste and create more opportunities for you to close more deals.

You can also assign specific prospects and deals to your sales reps with Saphyte’s Sales Hierarchy tool. The tool can reduce duplicate calls and double offers. This will avoid irking your customers because they won’t have to deal with the same offers under the same company but having to deal with different salespeople.

When you equip your team with effective and efficient tools like a pipeline and sales hierarchy, you’re giving them a nudge to the direction you want to achieve their sales goals. Having a confident team and having access to a visual roadmap can guarantee closing more deals for your business.

Saphyte a Productivity Tool Platform

Most CRM’s are stereotyped as a contact management and sales tracking tool. But with Saphyte it is more than that. Saphyte allows you to automate most of your repetitive tasks which can change the way you do your business for the better.

With Saphyte you can automate most of your manual sales processes and other workflows. From lead generation, to workflow processes, sending survey forms, and to automated email replies. You can now start scrapping your manual processes like scoring your leads manually, sending email marketing materials, surveys, product updates, and so on.

Saphyte doesn’t end with automating most of your manual tasks. You can also send out scheduled emails, create personalized emails for your email marketing needs, create workflows that work around your sales and marketing process, and track emails you’ve sent to your clients. 

Saphyte can help ease your journey from one tool to another. Most of the tools you need to stay productive (sales and marketing wise) are found within Saphyte’s system. With that, you can now save your team more time to do more of revenue-driven activities. Furthermore, dedicating more time in creating a better customer experience that leads to customer loyalty and focus more on your customers that leads to building your brand value.

Saphyte is the Best Partner in making Business Decisions

Data-driven and intelligent business decisions are necessary and crucial in creating memorable customer experiences. However, creating a great business decision can be tough if your direct data source is flawed, unreliable, and cluttered. Sure, the separate Excel or Google sheets method may work for a while, but the growth of your business is still on the line. 

With Saphyte you can streamline and equip your business better for growth, and at the same time make things more flexible and scalable for you. Saphyte’s system is designed with Sales Forecasting and Sales Intelligence tools to help you in deriving data-driven and insightful decisions for your business.

With the Sales Intelligence tool users can gather and organize all contact information concerning their client database. The Sales Intelligence’s system in return processes said information, automatically analyzes your collated data, and creates easy-to-understand reporting visuals.

With the Sales Forecasting feature users can gain access to accurate estimates of their future sales. This might take more time though, because building significant and accurate data must be done to gain better results. Hence, the reason why you should invest in a CRM at your earliest convenience.

The system will create a realistic forecasting insight to help you create intelligent business decisions and mitigate future business losses in the long run. The more equipped you are, the better decisions you are going to make for your sales cycle. That is why a CRM is a great choice for you.

Conclusion

Saphyte CRM does not only give you the best CRM benefit – streamlining your business – but also offers inexpensive and non-complicated option for a CRM solution.

Saphyte has pay-as-you-go subscription plans and is a cloud-based CRM. All you need is a reliable Internet connection and a browser.

Saphyte’s subscription plan is complete with a free demo and one-on-one product training. No set-up fees, no installation fees, no extra or hidden charges, and 24/7 expert customer support availability.

Whether you’re a small business or a starting, it is best to invest in improving your business’s performance at the head start. With that, you might want to let us help you get started. Contact us now for a free demo. Or start your trial period today.