Helpful Engagement Strategies During a Pandemic

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< 1 min read

Updated: April 22nd, 2020

Plenty of businesses have been affected by the COVID-19 pandemic and most of them are hurt as the global supply chain has been widely hit. But to some companies, it is business as usual. Most operations run online, with rooms for delivery, to bring products to customers. Online services are among the busiest. But a lot of SMEs are having difficulties adjusting to how things are going.

To help you make the most out of this situation, here are helpful engagement strategies that may help you and your business during the pandemic:

1 Strengthen your online presence

As mentioned in the introduction, the reason why taking your business online works great during the pandemic is because mobility has been drastically reduced these days. Most people spend their time in self-isolation (quarantine) to avoid the spread of the disease. 

There are a number of consumers doing their groceries and buying their food online. Students are flocking in on online education platforms. These give you more reasons to strengthen your online presence, restrategize how you engage your potential customers on the internet, and make your business stand out among the competition.

2. Rethink how your team operates

The work-from-home (WFH) policy has been mandated by most governments and now companies are struggling collaborating with teams working at home. Rethink how your team can communicate to get tasks done. Use CRM or other platforms to ensure tasks are accomplished efficiently in a remote working culture.

3. Ensure your data is protected

Now that you are taking your data online as this is the most convenient way to collaborate with your teams remotely, make sure that your data is protected. Getting a software provider that allows you to safely engage with your customers on the internet while collaborating with your team using one platform can be the most efficient way to work around the pandemic. It is often a cheaper option too.

To make the most out of this crisis, upgrade your business using Saphyte.