Small Business Sales Tips Using Saphyte CRM

Saphyte Team

3 min read

Updated: September 2nd, 2020

A lot of businesses and ordinary people envisioned 2020 as the year of great prosperity. Most of us saw potential in business growth and promotions at work as the year started. But little did we know that there are inevitable obstacles we need to face to acquire what we have envisioned.

The year 2020 quickly became a memorable year for everyone all around the world. From forest fires, conflicts between nations, stronger typhoons, and now the pandemic. Some businesses were forced to close, employees retrenched, and the global market crippled. All because of an unforeseen circumstance: the pandemic.

Many small businesses fold up shop and some were forced to operate in a virtual work environment. It is difficult to adjust to this new environment, that’s why Saphyte developed all the right tools for you to adapt to the new normal. We provide small business sales tips and solutions to increase your target sales in spite of the current challenges you are facing.

CRM and modern-day technology can greatly help small business owners bounce back in achieving their targeted sales for this year.

Saphyte CRM for Small Business

We all know that customer relationship management (CRM) can do wonders in any business process without compromising the business model. This way, small businesses can have a customer information database that can be accessed anywhere in the world in real-time.

The CRM features a lot of tools to help you increase your team productivity, efficiency, and in reaching your target sales. Doing tasks such as sales processes, customer interactions, customer experiences, and marketing campaigns is easily achievable with this CRM solution.

Here are some tips on how to use Saphyte CRM for small businesses.

Easier Online Platform Integration

With the current lockdowns around the world, most people are using the internet as part of their daily lives. So, there is a huge number of potential customers waiting to be tapped by your sales team.

With our CRM tool, you can maximize your sales through the integration of your social media platforms into the system. This way, you can easily track the progress of your social media campaigns and smoothly close sales deals.

You can also integrate your business emails from various platforms into the system. With this in mind, contacting clients via email is easier than ever. Thus, small businesses will surely save a huge amount of time in keeping track of their potential and existing clients.

Maximize Business to Client Relationship

To achieve success in any business, you need to create a solid business relationship with the customer. One that is founded on listening to customers’ constructive feedback and responding accordingly. No matter where your customers are around the globe, you can easily reach them with Saphyte CRM.

Contact management is a lot easier because the system will gather all customers’ contact information, including phone calls, into the system. So, your team can focus more on improving customer service and increasing customer experience in a good way. This way, businesses can increase sales by building the best customer relationship reputation.

By building good customer relationships, this can also give way to improving customer retention. We know that customer loyalty is difficult to achieve using traditional methods because of the manual data input. With Saphyte, your sales team has real-time access to all the necessary information they need to provide better customer service. 

Saphyte stores all the data into one powerful location. So, your team will have a constant and uniform stream of data on the platform. This way, they will be able to efficiently respond to customer inquiries immediately.

Use of Product Catalogue Feature

Consistent, uniform, and great-looking products are like music to the ears of attentive customers. Especially those who are really particular when it comes to small details.  But don’t fret, the Product Catalogue Management feature allows you to consolidate all your products in one catalog.

You will have the ability to categorize, organize, and create standard sales product information across all your sales channels. This will greatly help small businesses especially those who have a limited number of employees. It will also help in making sure that your customers will receive consistent information about your products across all sales platforms.

With this feature, you can rest easy and let your customers enjoy the uniform product information of your business.

Marketing Magic

Marketing plays a big part in closing deals. So, to help you increase sales and revenue, Saphyte has all the tools and functionality that will help elevate your marketing strategy to the next level. 

Saphyte’s Marketing tools provide you top of the line email design templates that help create better strategic approaches in email marketing. You can also sync different emails to the system and select which email address will be the sender to your recipients. This feature proves to be convenient for start-ups and small businesses alike.

Using Saphyte and its features will greatly help you in closing deals and engaging your leads like it was magic.

Role-based Access for your team

Nothing is more convenient than having the liberty to access your work anytime, anywhere. Businesses nowadays can easily tap and hire experts in different fields on the internet. With that, having a team that works remotely is now made more manageable with Saphyte CRM.

Saphyte provides smooth workflows and real-time data activity or changes in the system. So, your team can easily avoid conflicts of data while doing their work. The system also allows you to manage your team by assigning predefined roles in the system. These roles will grant them access or restriction in your business depending on what role you assign them with.

With this, you will only need Saphyte CRM in managing your business and your team.

Conclusion

These are some of the best tools Saphyte can offer to improve your sales. Small businesses can greatly benefit from these, especially now that businesses are impacted by the uncertainties brought about by the pandemic. So, if you want to increase your revenues despite your current business level, start your journey with Saphyte.

Our team is available 24/7 to cater to you and answer all your queries. We also have a one (1) month free trial and a free demo without hidden charges. Having Saphyte as your official CRM partner will surely give you an easier life in handling your business.

Start your journey with us today. We are looking forward to collaborating with you.