Transform Your Business with Saphyte CRM

Published on August 30, 2020
3 min read
Tips
Icon Saphyte Team
3 min read
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Business as we know it requires a lot of time and effort in the development stage. From creating a business idea to executing it, running a business takes a tremendous amount of dedication to refine and perfect the business model. Some businesses would take a few years of fine-tuning before it gets deployed. And some would only take a few months, depending on how they integrate technology into their business.

Now that we are in a pandemic, businesses are thriving by converting their services online. As businesses conduct their products and services online, there is also a vast increase in the number of potential customers.

With the help of technology, businesses can now have an easier sales process, marketing campaigns, customer service, and contact management. These are all possible with the help of a customer relationship management (CRM) platform.

Before we discuss Saphyte CRM, let us first define what a CRM is and how it benefits your business.

Customer relationship management

Through the years of its evolution, customer relationship management or CRM has been called by many different names. But basically, CRM is a technology that helps you manage customers and improve customer experiences. CRM solutions are a great help especially for small businesses to increase leads scoring, marketing automation and establish proper customer interactions.

CRM gathers customer information such as contact information, phone call inquiries, customer interactions, and stores them into one centralized location. This is beneficial especially if your business is composed of a team of experts situated from different parts of the world.

What kind of business needs a CRM system?

Businesses of all kinds who do sales. CRM tool gathers all customer data across all of your different online platforms and stores them into a centralized location. This helps businesses in all shapes and sizes increase team efficiency and productivity.

The customer relationship management system streamlines your business and helps establish better workflows. This way, you can track and analyze all of the data for further business growth and profit. By applying the system into your business, it will result in better customer service, satisfaction, and retention.

The Wonders of Saphyte

Saphyte CRM is solely built to make everything easier and convenient for businesses. It is thoroughly made to help SMEs and enterprises alike have easier sales, marketing, management, and customer service processes.

Also, the application of Saphyte CRM is not limited to certain types of businesses. Instead, different sectors and industries can fully take advantage of its user-friendly powerful system. So, no matter what sector your business belongs to, Saphyte is the best partner for you. Let us look at the following examples.

  • Retail – Saphyte provides an integrated platform for sales, marketing, customer support, inventory, and management. It also has personalized multiple dashboards that are perfect for small, medium, and big retail businesses.
  • Real Estate – Nothing beats real estate when it comes to the importance of customer relationships. With this, the system helps real estate companies manage customer relationships by providing all the necessary tools for client management.
  • Trading – Saphyte provides comprehensive reporting tools by gathering and analyzing all the customers’ information across all your platforms. It also helps in establishing the standard processes in the trading business.
  • Insurance – Saphyte can store and process a huge amount of information you need from your platforms. With this, the system can adapt to the growing database needs of insurance companies. It provides insurance companies with the necessary tools for database organization, leads management, task management, and more.
  • Education – Saphyte helps in classifying potential and existing students under specific courses. It can also manage the scheduling of instructors and courses for each student. This way, educational companies can constantly keep tabs with potential and existing enrollees.

Basically, Saphyte can be of great help to different types of businesses and sectors. It enhances business processes and team productivity without changing the business model. Thus, Saphyte is a system that adapts and grows with you.

Sales Automation

With Saphyte, you will have all the tools you need to manage your sales. Your sales team and sales reps can close deals faster with Saphyte’s Automated Lead Scoring. It applies lead score conditions to identify which of them have the most potential to progress into a closed deal.

With the simplified sales pipeline, you can track and monitor the progress of your deals. Sales pipeline allows you to set-up the stages of your sales tailored to your business processes.

Its Sales Forecast feature provides you accurate and realistic forecasting to help you make intelligent decisions to improve your sales. This tool is integrated into your social media campaigns, email marketing campaigns, and others.

With all of these, your sales team can focus more on organizing your sales products and services to effectively increase revenue.

Marketing Automation

Marketing is the secret ingredient to any successful business. It plays a big part in connecting your business to consumers around the world. Your marketing strategies can make or break your business depending on how effective your approach is.

By providing you all the necessary marketing tools, we make sure that your marketing strategies are boosted to the next level. These tools are greatly beneficial for your campaign management, social media marketing, email marketing, and more.

  • Product Catalogue – It gives you the ability to consolidate all your products in one catalog. This way, you can make sure that your customers will receive rich and consistent information about your products across all platforms.
  • Bulk Email – The system allows you to send a single email to thousands of recipients in your database. This feature ramps up your efficiency in sending emails to your clients.
  • Social Media Integration – A lot of people are using the internet nowadays, most of which are into social media. By integrating all of your social media platforms into the system, you can easily track your campaigns directly from your CRM. This way, you can efficiently respond to your social media leads and easily add them to the system.
  • Campaign management – Manage your campaigns with Saphyte’s real-time statistics of the parameters you set for your ongoing marketing campaigns. It allows you to measure the effectiveness of your marketing efforts throughout all your platforms.

Team and Workspace Management

With Saphyte, you can manage your team by creating users and assigning them to different departments. You can grant them different levels of access by providing different roles in the system. The system’s predefined roles can have permission or restriction in the system depending on what role you assign them.

Whether you have your team gathered in one place or in any parts of the world, Saphyte greatly enhances your workflows. This helps your team in avoiding inconsistent data entry in your business.

Conclusion

Those are some of the features Saphyte has to offer. If you want your business to undergo digital transformation, start it with Saphyte CRM. We have a team of experts available to assist you 24/7. All for free with no hidden fees or extra charges.

You may contact us to avail a free demo or start your one (1) month free trial. Start your business transformation with Saphyte. We are looking forward to working with you.

February 15, 2021