In this case, you may try the general troubleshooting tips below:
- Clear your browser cache
- Log out from your account and log back in.
- Check the browser you are using and make sure that it is one of the supported browsers by Saphyte.
- Make sure the browser you are using is up-to-date.
- If you are accessing from a Mobile App, try uninstalling and reinstalling the app (make sure it is up-to-date).
- Check if you are connected to the internet and check your internet speed.
- Restart your computer or device.
Note: If none of these steps solves the issue, please reach out to firstname.lastname@example.org for further assistance.