Saphyte Systems is a subsidiary of Loyica Technology.
Loyica Technology is located at 43-45 Hexub Center, 18th Floor One by Omniyat, Business Bay, Dubai, United Arab Emirates
Saphyte Systems is a subsidiary of Loyica Technology. Loyica Technology is located at 43-45 Hexub Center, 18th Floor One by Omniyat, Business Bay, Dubai, United Arab Emirates.
Certain visitors to Saphyte’s websites choose to interact with Saphyte in ways that require Saphyte to gather personally-identifying information. The amount and type of information that Saphyte gathers depend on the nature of the interaction. For example, we ask visitors who sign up for a blog at https://www.saphyte.com to provide a username and email address.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.
Saphyte may collect statistics about the behavior of visitors to its website. Saphyte may display this information publicly or provide it to others. However, Saphyte does not disclose your personally-identifying information.
Last updated: October 15, 2019
What are cookies
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer or tablet or mobile device if you agree. Cookies contain information that is transferred to your computer’s hard drive. A cookie file is stored in your web browser and allows the Website or a third-party to recognize you and make your next visit easier and the Website more useful to you.
Cookies may be either “persistent cookies’’ or “session cookies’’. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies are stored in your browser for not more than thirty (30) days.
Cookies on our Website
We use the following cookies:
This Website offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
When you submit data to us through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
In order to provide you with a great experience on this Website we provide the functionality to set your preferences for how this Website runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page that is affected by your preferences.
They track the following data:
Cookies on our Website
Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies. The cookies used on this Website include those which are strictly necessary cookies for access and navigation, cookies that track usage (performance cookies) and remember your choices (functionality cookies).
We may use the information we obtain from your use of our cookies for the following purposes:
The data is used for the Saphyte and our products only and is not shared with third parties.
We use Google Analytics service provided by Google Inc. which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the Website and ways that we can improve your experience. These cookies may track things such as how long you spend on the Website and the pages that you visit so we can continue to produce engaging content.
Although Google Analytics records data such as geographical location, device, internet browser, and operating system, none of this information personally identifies you to us. Google Analytics also records your computer’s IP address which could be used to personally identify you, but Google Analytics does not grant us access to this information. They also help identify any difficulties you have accessing our services, so we can fix any problems.
We also use social media buttons and/or plugins on this Website that allow you to connect with your social network in various ways. For these to work the following social media sites including Facebook, Instagram, LinkedIn, Twitter will set cookies through our Website which may be used to enhance your profile on their sites or contribute to the data they hold for various purposes outlined in their respective privacy policies.
Consent and personal data
You can restrict, block or delete the cookies which are set by any websites by changing your internet browser settings (see your browser Help for how to do this). You can learn how to manage cookies on your web browser by following the Browser Cookies Guide https://privacypolicies.com/blog/browser-cookies-guide/.
Blocking all cookies will, however, have a negative impact upon the usability of many websites. If you block cookies, you may not be able to use certain features on our Website (log on, access content, use search functions).
If you delete cookies relating to this Website, we will not remember things about your visit, including your cookie preferences and you will be treated as a first-time visitor next time you visit the Website.
What are your choices regarding Cookies
Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this Website. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Saphyte may periodically amend This Policy for any reason. Please review This Policy periodically. Your continued use of the Website after any such changes constitutes your acceptance of such changes.
Phone: 800-LOYICA or 800-569422 or +971-48868716
Last updated: October 10, 2019
What information do we collect?
We may collect the Personal Data that you input into our Website and the data automatically generated by your use of our Website. Saphyte collects Personal Data that you submit to us including:
Purposes of the collection
We collect information about you because:
We may directly communicate with the users through e-mail, instant messages, and/or telephone provided to Saphyte to ensure the proper service provision and to promote our services. Notices by Saphyte may be given either by electronic messages to your registered e-mail address or by a general posting to your home page.
Use of Personal Data
Any Personal Data that we have sourced from readily available public sources or given to us by you will be treated with the utmost care and security. It will not be used in ways to which you have not consented or ways which do not fall in with our stated ‘Reasons/purposes for processing information’ and ‘Type/classes of information processed’ in our entry in the Data Protection Register’.
We will only use the information you provide to us in order to communicate with you about our products and services or for the purpose for which such information was provided. Users may opt-out of receiving mailings from us by clicking the link in the footer of email communications.
We may log communications between you and us for the purposes described earlier in this statement. We may also record telephone calls you make to us for quality and training purposes.
Saphyte does not share your Personal Data with third parties. We may use collective identified customer data and statistics for internal analysis and external marketing purposes.
Saphyte will maintain user’s records (identifiable information and any transactional or payment information) in accordance with applicable laws and regulations, but no longer than it is necessary for the services provided and other purposes indicated herein.
Under the Data Protection Legislation you may be entitled to the following rights:
It is important that the Personal Data we hold about you is accurate and current. Please keep us informed if your Personal Data changes during the period for which we hold it.
Personal Data Protection
We believe we use reasonable administrative, logical, physical, and managerial measures to safeguard your Personal Data against loss, theft, and unauthorized access, use, and modification.
Saphyte discloses potentially personally-identifying and Personal Data only to those of its employees, contractors, and affiliated organizations that (i) need to know that information in order to process it on Saphyte’s behalf or to provide services available at Saphyte’s Website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using the Website, you consent to the transfer of such information to them.
We may hire other companies to perform certain business-related functions such as processing payments and refunds on our behalf. Our payment processing partner may request that you provide certain personal information (e.g., a valid government-issued ID, your legal name, address, and date of birth) for the purpose of making payment through its financial institutions and complying with any applicable laws and regulations. They may also communicate directly with you regarding any issues with a payment. Any information provided to our third-party payment processing partner will be confidential and only be used for intended purposes.
Saphyte will not rent or sell potentially personally-identifying and Personal Data to anyone.
Other than to its employees, contractors and affiliated organizations, as described above, Saphyte may disclose potentially personally-identifying and Personal Data only in response to a subpoena, court order or other governmental request, or when Saphyte believes in good faith that disclosure is reasonably necessary to protect the property or rights of Saphyte, third parties or the public at large.
However, the transmission of information via the Internet is never completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your data transmitted to the Website, any transmission is at your own risk.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Personal Data Storage
Your Personal Data will be stored and processed in the European Economic Area (“EEA“). Any Personal Data gathered by Saphyte in connection with our services may also be transferred to, processed, and stored outside the EEA in countries where data protection laws may be less protective than the legislation where you live. This may happen when facilities belonging to Saphyte or one of our service providers are located in a country outside of the European Economic Area or in a country that is not the party to the Convention for the Protection of Individuals with regard to Automatic Processing of Personal Data (1981).
We store all the data on MongoDB Databases, service provided by “Scale grid” and “Mongo Atlas”.
Links to and from our Website
Our Website may, from time to time, contain links to and from the websites of our partners and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Special Limits on Our Use of Your Google User Data
Our Platform enables you to read, create and modify messages in your Gmail account. In order to provide you with this service, we obtain, process and store a copy of the Google user data contained in or associated with messages in your Gmail account, such as the email addresses of persons to whom you send or from whom you receive messages in your Gmail account, electronic copies of the files attached to those messages, and the contents of those messages. We refer to the Google user data described in the immediately preceding paragraph as “Google User Data.” Google User Data is subject to the additional limitations on its use, transfer, and accessibility set forth below:
- We have first obtained your affirmative agreement for specific messages;
- It is necessary for security purposes (such as investigating a bug or abuse);
- It is necessary to comply with applicable law; or
- Our use is limited to internal operations and the data (including derivations) have been aggregated and anonymized.
Any inquiries regarding the Personal Data provided, including the requests for access to, correction, or removal of your Personal Data, should be addressed to our data protection officer at
Phone: 800-LOYICA or 800-569422 or +971-48868716
Saphyte does not provide any guaranteed response time but will make in good faith the effort to answer your questions within five (5) business days.
Last updated: October 10, 2019
Acceptance of Terms
The Website and any products or services available on or via the Website are intended solely for individuals who are eighteen (18) years of age or older. If you are not yet 18 or are accessing this Website from any country where this material is prohibited, please exit now as you do not have proper authorization and your continued use of the Website will be in violation of these Terms.
If you are entering into these Terms on behalf of a Saphyte or other legal entity, you represent that you have the authority to bind such entity and its affiliates to these Terms, in which case the term “you” or “your” shall refer to such entity and its affiliates. If you don’t have such authority, or if you do not agree with these Terms, you must not accept these Terms and may not use the Website.
Your use of the Website
This Website and all its contents are intended solely for personal, non-commercial use. You may download, copy and print selected portions of the contents and other downloadable materials displayed on this Website for your personal, non-commercial use only, and provided that you maintain all copyright and other notices contained on the Website or in the contents. Except as noted above, you may not reproduce, copy, publish, transmit, distribute, display, modify, post, download, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the contents, this Website or any related software in any form or by any means. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on this Website is strictly prohibited.
As a condition of use, you promise not to use the Website for any purpose that is unlawful or prohibited by these Terms or any applicable law, or any other purpose not reasonably intended by the Saphyte.
Additionally, you agree that you will not in whole or in part:
use or access the Website in a manner that: (a) violates any applicable laws; (b) violates the rights of any third party; (c) purports to subject the Saphyte to any other obligations; or (d) for any purpose not specifically permitted in these Terms;
Accounts, Passwords and Security
Certain products or services offered on or through our Website may require you to register an account with us. You are entirely responsible for maintaining the confidentiality of the information you hold for your account, including your password, and for any and all activity that occurs under your account as a result of your failing to keep this information secure and confidential.
You agree to notify Saphyte immediately of any unauthorized access or use of your account or password, or any other breach of security.
You may not use anyone else’s login, password or account at any time without the express permission and consent of the holder of that account. Saphyte cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.
Unless otherwise noted, all materials, including images, text, illustrations, designs, music clips, downloads, icons, photographs, programs, video clips and written and other materials that are part of this Website (collectively, the "Contents") are subject to intellectual property rights, including without in any way limiting the generality of the foregoing, copyrights and trademarks, owned by or licensed to the Saphyte or its respective affiliates, and are protected by European, U.S. and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this Website is the exclusive property of the Saphyte and is also protected by European, U.S., and international copyright laws.
Permission to use the Contents is granted, provided that (1) the above copyright notice appears on all copies; (2) use of the information is for informational and non-commercial or personal use only; (3) the information is not modified in any way; and (4) no graphics available from this Website are used separate from acSaphyteing text.
You agree not to circumvent, disable or otherwise interfere with security-related features of the Website or features that prevent or restrict use or copying of any Contents or enforce limitations on use of the Website or the Contents therein.
We reserve the right to modify the contents of this Website at any time, but we have no obligation to update any information on the Website.
For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to the Saphyte on or through this Website, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection with your use of this Website (collectively, the "Comments") you grant the Saphyte a perpetual, royalty-free, irrevocable, transferable, unrestricted, sub-licensable right and license to use the Comments however the Saphyte desires, including without limitation, to use, copy, reproduce, disclose, modify, delete in its entirety, adapt, publish, display, translate, create derivative works from and/or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world and for any purpose without restriction and without compensating you in any way. You hereby waive all your moral rights in the Comments for the benefit of the Saphyte and its successors, assigns and licensees.
For this reason, we ask that you not send us any Comments that you do not wish to license to us as described above, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork. You grant the Saphyte the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify the Saphyte and its affiliates for all claims resulting from or relating to any Comments you submit.
The Saphyte (or its licensors) shall retain all Intellectual Property rights in and to all of the Saphyte’s business, information, technology and other proprietary materials, including but not limited to the Website and the products/services, (including but not limited to all software, concepts, methodologies, techniques, models, templates, algorithms, trade secrets, processes, information, materials, source codes, structure, sequence, organization, "look and feel", images, text, graphics, illustrations, data and know-how contained therein, all modifications, alterations, updates, upgrades, and enhancements thereof, all documentation and manuals related thereto and all other aspects of such technology or product) or any derivatives thereof, the name “SAPHYTE” or any derivatives thereof, and any other names and logos and all related product and service names, design marks and slogans, trademarks (whether registered or not) which are owned or controlled by the Saphyte and made available to you through the Website or otherwise (“Intellectual Property”).
Except as specified herein, you do not acquire any rights, express or implied, in the Website, including all upgrades, modifications, new versions and releases and have no right to commercialize or transfer the Website, in whole or in part. No license, right or Intellectual Property Right in any Saphyte’s trademark, trade name or service mark is granted pursuant to these Terms.
Third Party Materials and Links
The Website may display, include or make available content, data, information, applications or materials from third parties (“Third Party Materials”) or provide links to certain third-party websites. By accessing or using the Website, You acknowledge and agree that the Saphyte is not responsible for examining or evaluating the content, accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect of such Third Party Materials or websites. The Saphyte doesn’t warrant or endorse such Third Party Materials and the Saphyte doesn’t assume, and will not have, any liability or responsibility to you or any other person for any third-party services, Third Party Materials or websites, or for any other materials, products, or services of third parties. Third-Party Materials and links to other websites are provided solely as a convenience to you and do not in any way constitute or imply the Saphyte’s endorsement, sponsorship or recommendation of the third party, information, product or service.
The Saphyte makes no representation that such Services and Third Party Materials are appropriate or available for use on any particular location. To the extent you choose to access such Services or Third Party Materials, you do so at your own initiative and are responsible for compliance with any applicable law, including but not limited to applicable local laws.
Privacy and Security
WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND OR NATURE WITH RESPECT TO THE INFORMATION OR CONTENT POSTED ON THIS WEBSITE. TO THE MAXIMUM EXTENT PERMISSIBLE BY APPLICABLE LAW, WE HEREBY DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS OR IMPLIED, CREATED BY LAW, CONTRACT OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT. IN NO EVENT SHALL WE BE LIABLE FOR ANY DAMAGES OF ANY KIND OR NATURE, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL (INCLUDING LOSS OF PROFIT) CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE EXISTENCE OR USE OF THIS WEBSITE AND/OR THE INFORMATION OR CONTENT POSTED ON THIS WEBSITE, REGARDLESS OF WHETHER WE HAVE BEEN ADVISED AS TO THE POSSIBILITY OF SUCH DAMAGES.
THIS WEBSITE, THE CONTENTS AND THE PRODUCTS AND SERVICES PROVIDED ON OR AVAILABLE THROUGH THIS WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS. IN NO EVENT SHALL THE SAPHYTE, OR ITS SUBSIDIARIES, AFFILIATES, VENDORS, OR THEIR RESPECTIVE DIRECTORS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THIS WEBSITE, THE SITE CONTENT, ANY MATERIALS, PRODUCTS OR SERVICES PROVIDED ON OR THROUGH THIS WEBSITE OR ANY LINKED SITE, INCLUDING ANY SPECIAL, DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, LOST PROFITS OR DAMAGES RESULTING FROM DELAY, INTERRUPTION IN SERVICE, VIRUSES, DELETION OF FILES OR ELECTRONIC COMMUNICATIONS, OR ERRORS, OMISSIONS OR OTHER INACCURACIES IN THIS WEBSITE OR THE CONTENTS, WHETHER OR NOT THERE IS NEGLIGENCE BY THE SAPHYTE AND WHETHER OR NOT THE SAPHYTE HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES.
THE LAWS OF CERTAIN JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LEGAL WARRANTIES AND THE EXCLUSION OR LIMITATION OF REPRESENTATIONS MADE CONCERNING GOODS OR SERVICES, SO SOME OR ALL OF THE EXCLUSIONS OR LIMITATIONS IN THIS PROVISION MAY NOT APPLY TO YOU. THIS DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THESE TERMS. THE ABOVE DISCLAIMERS SHALL SURVIVE THE TERMINATION OF THESE TERMS OR YOUR RIGHT TO USE THIS WEBSITE.
LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, SHALL SAPHYTE AND ITS AFFILIATES AND THEIR RESPECTIVE EMPLOYEES, DIRECTORS, OFFICERS, MANDATARIES, AGENTS, VENDORS, LICENSORS OR SUPPLIERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA, LOSS OF USE, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, ARISING OUT OF OR IN CONNECTION WITH THIS WEBSITE INCLUDING, WITHOUT LIMITATION, (1) THE USE OF OR INABILITY TO USE THIS WEBSITE; (2) ANY CONTENTS OR MATERIALS DOWNLOADED FROM THIS WEBSITE, AND ANY LINKS PROVIDED ON THIS WEBSITE; (3) ANY INACCURACY, ERROR OR OMISSION IN RELATION WITH THE TIPS, ADVICE, GUIDES AND OTHER INFORMATION CONTAINED ON THIS WEBSITE OR IN RELATION WITH ANY DELAY IN THEIR TRANSMISSION OR DELIVERY, (4) ANY WORK INITIATED BY YOU AND BASED ON THE DIRECTIONS CONTAINED ON THIS WEBSITE OR RESULTING DIRECTLY OR INDIRECTLY FROM THE USE OF THE INFORMATION CONTAINED ON THIS WEBSITE; (5) ANY TRANSACTION CONDUCTED ON THIS WEBSITE; AND (6) ANY UNAUTHORIZED ACCESS TO OR ALTERNATION OF YOUR DATA, EVEN IF AN AUTHORIZED REPRESENTATIVE OF THE SAPHYTE HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.
THE LAWS OF CERTAIN JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY OR OF CERTAIN DAMAGES, SOME OR ALL OF THE EXCLUSIONS OR LIMITATIONS IN THIS PROVISION MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY THE APPLICABLE LAW. THE ABOVE LIMITATION OF LIABILITY SHALL SURVIVE THE TERMINATION OF THESE TERMS OR YOUR RIGHT TO USE THIS WEBSITE.
If you are dissatisfied with the Website, or These Terms, your only remedy under these Terms shall be to discontinue use of the Website.
You (and also any third party for or on behalf of whom you operate an account or activity on the Website) agree to defend (at our request), indemnify and hold us harmless from and against any claims, liabilities, damages, losses and expenses, including, without limitation, reasonable legal and attorneys’ fees and costs, arising out of or in any way connected with any of the following (including as a result of your direct activities on the Website or those conducted on your behalf):
You will cooperate as fully required by us in the defense of any claim. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you will not, in any event, settle any claim without our prior written consent. This provision shall survive the termination of these Terms and remain in full force and effect.
We reserve the right at all times to edit, refuse to post, or to remove from the Website any information or materials for any reason whatsoever, and to disclose any information we deem appropriate to satisfy any obligation we may have under applicable laws, regulatory requirements, legal processes, or to satisfy any request of the police, government or any regulatory body.
We reserve the right to suspend access to all or part of the Website for any reason, including for business or operational reasons, such as improving the appearance or functionality of the Website, content updates, periodic maintenance, or to resolve any issues that we become aware of. Wherever we anticipate that we need to suspend access to the Website for a considerable period of time, we will try to provide you with prior notice where reasonably practicable.
Section headings are inserted for convenience only and shall not affect the interpretation of these Terms.
If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.
You may not assign, transfer or sub-contract any of your rights under these Terms. We may assign, transfer or sub-contract all or any of our rights at any time without notice or your consent.
Any failure or delay by us in enforcing any right, power or remedy under these Terms or applicable law shall not be deemed to be a waiver thereof unless made in writing by us.
These Terms, including any legal documents contained on this Website, constitute the entire agreement as to your use of and our provision of the access to the Website and supersedes and extinguishes all previous communications, representations (other than fraudulent misrepresentations) and arrangements, whether written or oral.
You acknowledge that you have placed no reliance on any representation made but not set out expressly in these Terms.
These Terms shall be subject to the laws of England and Wales and the parties shall submit to the non-exclusive jurisdiction of the English courts. For any dispute, you have with Saphyte, you agree to first contact us at firstname.lastname@example.org, email@example.com and attempt to resolve the dispute informally.
We may provide notifications to you via email notice, or through posting of such notice on the Website, as determined in our sole discretion. We reserve the right to determine the form and means of providing notifications, provided that you may opt-out of certain means of notification as described in these Terms. We are not responsible for any automatic filtering you or your network provider may apply to email notifications we send to the email address you provide us.
Should you have any questions, complaints, or claims with respect to the Website and these Terms, please contact:
Phone: 800-569422 or +971-48868716
We do not provide any guaranteed response time but we will make good faith and effort to answer questions within five (5) business days.
Last updated: October 10, 2019
These Systems Terms & Conditions (“These Terms”) govern your use of Loyica Systems Services and Products available through the website https://www.loyica.com/ (“Website”) and are a legal agreement between you (referred to herein as “you”, “your”) and Loyica Technology, with its registered address at 43-45 Hexub Center, One by Omniyat, Business Bay, Dubai, United Arab Emirates (referred to herein as “Loyica” or “we”).
Acceptance of Terms
Services and Products
These Terms govern your use of Loyica Systems Services and Products, including but not limited to:
Leveras – Financial CRM
Saphyte – Sales CRM
If you register on our Website you may request a free fifteen (15) days trial for Loyica Systems Services and Products. We will make one or more Services/Products available to you on a trial basis free of charge until the earlier of (a) the end of the free trial period for which you registered to use the applicable Service(s)/ Product, or (b) the start date of any Purchased Service subscriptions ordered by you for such Service(s)/Product, or (c) termination by us in our sole discretion. Additional trial terms and conditions may appear on the trial registration web page. If you register for a free trial for our Services and Products, the applicable provisions of These Terms will also govern that free trial.
Services and access to Products are purchased as monthly subscriptions. You may choose the package of Services for each Product when making a subscription (“Order Form”). We will make the Services and Products available to you pursuant to These Terms and the applicable Order Forms, (b) provide applicable standard support for the Services to you at no additional charge, and/or upgraded support if purchased, (c) use commercially reasonable efforts to make the online Services available 24 hours a day, 7 days a week, except for: (i) planned downtime (of which we will give advance electronic notice), and (ii) any unavailability caused by circumstances beyond our reasonable control, including, for example, an act of God, act of government, flood, fire, earthquake, civil unrest, act of terror, strike or other labor problem (other than one involving our employees), Internet service provider failure or delay, or denial of service attack.
You will (a) be responsible for your employees (“Users”) compliance with These Terms, (b) be responsible for the accuracy, quality and legality of your data and the means by which you acquired your data, (c) use commercially reasonable efforts to prevent unauthorized access to or use of Services and Products, and notify us promptly of any such unauthorized access or use, (d) use Services and Products only in accordance with These Terms, Order Forms and applicable laws and government regulations.
You will not (a) make any Service or Product available to, or use any Service or Product for the benefit of, anyone other than you or your Users, (b) sell, resell, license, sublicense, distribute, make available, rent or lease any Service or Product, (c) use a Service to store or transmit infringing, libelous, or otherwise unlawful or tortious material, or to store or transmit material in violation of third-party privacy rights, (d) use a Service to store or transmit Malicious Code, (e) interfere with or disrupt the integrity or performance of any Service or third-party data contained therein, (f) attempt to gain unauthorized access to any Service or Product or its related systems or networks, (g) copy a Service or any part, feature, function or user interface thereof, (h) access any Service or Product in order to build a competitive product or service, or (i) reverse engineer any Service (to the extent such restriction is permitted by law).
Any use of the Services in breach of These Terms or Order Forms, by you or your Users that in our judgment threatens the security, integrity or availability of our services, may result in our immediate suspension of the Services, however we will use commercially reasonable efforts under the circumstances to provide you with notice and an opportunity to remedy such violation or threat prior to such suspension.
Scope of License
Loyica hereby grants to you a limited, non-exclusive, non-transferable freely revocable license to access, operate, and use the Products from your devices. The Product is licensed, not sold, to you for your internal business needs, non-commercial use only and as prescribed under These Terms. Products may enable access to Loyica’s and third party services and web sites. Use of the Services requires Internet access and use of certain Services may require you to accept additional terms and may be subject to additional fees.
Certain features of the Services may also be made available only upon additional fees if you purchase access to certain add-ons on a feature-by-feature basis.
Loyica and its licensors, reserve the right to change, suspend, remove, or disable access to any Services or Product at any time upon written notice. In no event will Loyica be liable for the removal of or disabling access to any such Services or Product. Loyica may also impose limits on the use of or access to certain Services and Products, in any case without notice or liability. Services and Products are subject to usage limits, including, for example, the name of your Loyica specified in Order Forms. If you want to share your subscription with any other your Loyica you should contact us.
The license to use Loyica Systems Services and Products is granted to you for the initial purchase price and on the terms as specified at the moment of purchase through the Website. Certain products or services offered on or through the Website may also be provided for additional fees or other charges. If you elect to purchase Loyica Systems Services and Products on or through the Website, you agree to the applicable pricing and Systems Billing Policy, as we may update them from time to time.
The charges do not include applicable taxes (including VAT) or import/export duties or shipping and delivery charges. If any of those duties or charges are incurred, they will be added to any relevant invoice and will be payable by you or, if payable on a withholding tax basis, will be payable by you to the relevant authority direct.
Intellectual Property Rights
Loyica (or its licensors) shall retain all Intellectual Property Rights in and to all of Loyica’s business, information, technology, and other proprietary materials, including but not limited to Loyica Systems Services and Products (including but not limited to all software, concepts, methodologies, techniques, models, templates, algorithms, trade secrets, processes, information, materials, source codes, structure, sequence, organization, "look and feel", images, text, graphics, illustrations, data and know-how contained therein, all modifications, alterations, updates, upgrades, and enhancements thereof, all documentation and manuals related thereto and all other aspects of such technology) or any derivatives thereof, the name “LOYICA” or any derivatives thereof, and any other trademarks and logos (whether registered or not) which are owned or controlled by Loyica and made available to you through the Service or otherwise (“Intellectual Property”).
Except as specified herein, you do not acquire any rights, express or implied, in the Loyica Systems Services and Products, including all upgrades, modifications, new versions and releases and have no right to commercialize or transfer Loyica Systems Services and Products, in whole or in part. No license, right or Intellectual Property Right in any Loyica’s trademark, trade name or service mark is granted pursuant to These Terms.
The content of the Products including the text, graphics, and photos created by Loyica and users ("Content") and the trademarks, service marks and logos contained therein, are owned by or licensed to us, subject to copyright and other intellectual property rights under European, United States and foreign laws and international conventions. Content of Loyica Systems Services and Products is provided to you “as is” for your information and personal use only and may not be used for any other purpose whatsoever without the prior written consent of us or as expressly provided herein.
You agree to not use any of the Content other than expressly permitted herein. If you download or print a copy of the Content for personal or other non-infringing use, you must retain all copyright and other proprietary notices contained on such Content. You agree not to circumvent, disable or otherwise interfere with security-related features of the Services or features that prevent or restrict use or copying of any Content or enforce limitations on use of the Services or the Content therein.
Privacy and Security
You agree to defend, indemnify and hold harmless Loyica, its subsidiaries, affiliates, successors, assigns, and any of their shareholders, employees, officers, agents, directors and applicable third parties (e.g., agents, licensors, licensees, consultants and contractors) from and against any claim, liability, loss, injury, damage, cost or expense (including but not limited to attorney’s fees) incurred by Loyica arising out of or from your use of Loyica Systems Services and Products, including any data or content transmitted or received by you; (ii) your violation of any term of These Terms, including without limitation your breach of any of the representations and warranties above; (iii) your violation of any third-party right, including without limitation any right of privacy or Intellectual Property Rights; (iv) your violation of any applicable law, rule or regulation; (v) any claim or damages that arise as a result of any of your data.
This provision shall survive the termination of these Terms and remain in full force and effect.
No Warranty Disclaimer
LOYICA MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED (EITHER IN FACT OR BY OPERATION OF LAW), WITH RESPECT TO THE SERVICES PROVIDED PURSUANT TO THESE TERMS. You expressly acknowledge and agree that any Services are provided on “as is” and “as available” basis, without warranty of any kind.
Loyica hereby EXPRESSLY disclaims any and all warranties and conditions with respect to any Services or products, either express, implied or statutory, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose, accuracy, quiet enjoyment and non-infringement of third party rights.
WITHOUT LIMITING THE GENERALITY OF THE FOREGOING DISCLAIMER, EXCEPT TO THE EXTENT PROHIBITED BY THE APPLICABLE LAW, LOYICA SPECIFICALLY DISCLAIMS ANY REPRESENTATION, WARRANTY, OR GUARANTY AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, TRUTH, AVAILABILITY, ACCURACY OR COMPLETENESS OF THE SERVICE OR SUPPORT OR THE CONTENT OR INFORMATION MADE ACCESSIBLE BY OR THROUGH [APP NAME] AND LOYICA DOES NOT REPRESENT OR WARRANT THAT (A) THE USE OF THE SERVICE WILL BE TIMELY, UNINTERRUPTED OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM OR DATA, (B) THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (C) THE SYSTEM IS SECURE FROM HACKING OR OTHER UNAUTHORIZED INTRUSION OR ANY STORED DATA WILL BE ACCURATE OR RELIABLE, (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (E) ERRORS, ISSUES OR DEFECTS CAN OR WILL BE CORRECTED, OR (F) THE SERVICES THAT MAKE THE SERVICE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE SERVICES MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS. LOYICA IS NOT RESPONSIBLE AND SHALL HAVE NO LIABILITY FOR (I) ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE RESULTING FROM SUCH PROBLEMS, (II) BY REASON OF A “FORCE MAJEURE” OR (III) ANY ACTS OR OMISSIONS DUE TO ANY OTHER CAUSES OR CIRCUMSTANCES BEYOND ITS REASONABLE CONTROL.
Some jurisdictions do not allow the exclusion of implied warranties or limitations on applicable statutory rights of a consumer, so the above exclusion and limitation may not apply to You.
TO THE EXTENT THAT LOYICA MAY NOT AS A MATTER OF THE APPLICABLE LAW DISCLAIM ANY IMPLIED WARRANTY, THE SCOPE AND DURATION OF SUCH WARRANTY WILL BE THE MINIMUM PERMITTED UNDER THE APPLICABLE LAW. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM LOYICA OR THROUGH THE SERVICE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN.
Should Services or products prove defective, you assume the entire cost of all necessary servicing, repair or correction.
LOYICA DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICE OR ANY HYPERLINKED WEBSITE OR SERVICE, AND LOYICA WILL NOT BE A PARTY TO OR IN ANY WAY MONITOR ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.
THIS DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THESE TERMS.
THE ABOVE DISCLAIMERS SHALL SURVIVE THE TERMINATION OF THESE TERMS OR YOUR RIGHT TO USE THIS WEBSITE.
Limitation of liability
Loyica will not be liable to you or to any third party for any modification, price change, suspension or discontinuance of any part of Loyica Systems Services and Products. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THESE TERMS, IN NO EVENT SHALL LOYICA OR ANY OF ITS AFFILIATES OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AGENTS, REPRESENTATIVES, SUPPLIERS OR LICENSORS be liable TO YOU OR ANY OTHER PERSON OR ENTITY for personal injury, or any direct, indirect, incidental, special, punitive or consequential damages (INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL OR BUSINESS PROFITS, WORK STOPPAGE, DATA LOSS, OR COMPUTER FAILURE, DELAY OR MALFUNCTION) that result from the use of or inability to use the Services or products, including but not limited to reliance on any information obtained from Loyica; or that result from mistakes, omissions, interruptions, deletion of files or e-mail, loss of or damage to data, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not limited to acts of god, communication failure, theft, destruction or unauthorized access to Loyica’S records, programs or services, UNDER ANY THEORY OF TORT, CONTRACT, WARRANTY, STRICT LIABILITY OR NEGLIGENCE. YOU hereby acknowledge that this provision will apply whether or not Loyica HAS BEEN ADVISED, KNEW OR SHOULD HAVE KNOWN of the possibility of such damages and that this provision will apply to all services available from Loyica and its affiliates.
Some jurisdictions do not allow the limitation of liability for personal injury, or of incidental or consequential damages, so this limitation may not apply to You. NOTHING IN THESE TERMS SHALL BE DEEMED TO EXCLUDE OR LIMIT LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED AS A MATTER OF LAW. IN ANY CASE, LOYICA’S MAXIMUM AGGREGATE LIABILITY TO YOU OR ANY OTHER PERSON OR ENTITY UNDER THESE TERMS, INCLUDING ANY ADDITIONAL TERMS, for all damages (other than as may be required by applicable law in cases involving personal injury) SHALL NOT EXCEED THE AMOUNT YOU PAID TO LOYICA HEREUNDER OR $500.00, WHICHEVER IS GREATER. The foregoing limitations will apply even if the above-stated remedy fails of its essential purpose.
THE ABOVE LIMITATION OF LIABILITY SHALL SURVIVE THE TERMINATION OF THESE TERMS OR YOUR RIGHT TO USE THIS WEBSITE.
These Terms commence on the date you first accept it and continues until all subscriptions hereunder have expired or have been terminated.
The license is effective until terminated by you or Loyica under the terms herein.
A party may terminate engagement under These Terms upon thirty (30) days written notice to the other party.
Upon termination for any reason, all licenses will immediately terminate.
Upon request by you made within sixty (60) days after the effective date of termination or expiration of the engagement under These Terms, we will make your data available to you for export or download. After such 60-day period, we will have no obligation to maintain or provide any your data and will thereafter delete or destroy all copies of your data in our systems or otherwise in our possession or control, unless legally prohibited.
These Terms and the legal relationship between the parties arising in connection herewith shall be governed by and construed in accordance with the laws of England and Wales without recourse to the conflict of laws rules regardless of the venue or jurisdiction in which a dispute arises. The parties agree to submit to the personal jurisdiction of competent courts of England, for any actions for which either party retains the right to seek injunctive or other equitable relief, as further described in the Arbitration provision below. For any dispute, you have with Loyica, you agree to first contact us at firstname.lastname@example.org, email@example.com and attempt to resolve the dispute informally.
The Services, Products, other technology we make available and derivatives thereof may be subject to export laws and regulations of the United States and other jurisdictions. Each party represents that it is not named on any U.S. government denied-party list. You shall not permit Users to access or use any Service or Product in a U.S. embargoed country (currently Cuba, Iran, North Korea, Sudan, Syria or Crimea) or in violation of any U.S. export law or regulation.
You may not assign, transfer, delegate, and sublicense These Terms or any rights granted hereunder. You acknowledge and agree that Loyica may assign, novate, transfer, delegate and license These Terms and/or any of its rights hereunder to any other entity in connection with a merger, reorganization, recapitalization or sale of all of or substantially all of its stock, business or assets, with or without notice to you.
Loyica reserves the right to fulfill any of its duties and powers under These Terms by the use of agents and sub-contractors and to assign such duties and powers without your prior consent.
Entire Agreement Severability
These Terms, Systems Billing Policy, including any modifications thereto and any additional agreements you may enter into with Loyica in connection with the Services and Products, represent the entire understanding between Loyica and you with respect to the matters contained herein and supersede all previous or contemporaneous agreements, proposals, understandings and representations, written or oral, with respect to These Terms hereof.
In the event that any provision of These Terms should be found by a court of competent jurisdiction to be invalid, illegal or unenforceable in any respect, the validity, legality, and enforceability of the remaining provisions contained herein shall not in any way be affected or impaired thereby.
Loyica reserves the right to update, change or modify These Terms from time to time at its sole discretion without any prior notice. If you do not agree with the terms and conditions of These Terms or any subsequent modifications to These Terms, do not use or access (or continue to access) Loyica Systems Services or Products.
Headings are included for convenience only and will not be considered in interpreting These Terms. For the avoidance of doubt, as used in These Terms, the word including means including but not limited to.
Loyica may provide notifications to you via email notice, or through posting of such notice on Website, as determined by Loyica in our sole discretion. Loyica reserves the right to determine the form and means of providing notifications to users, provided that you may opt-out of certain means of notification as described in These Terms. Loyica is not responsible for any automatic filtering you or your network provider may apply to email notifications we send to the email address you provide us.
Should you have any questions, complaints, or claims with respect to the Website and Loyica Systems Services or Products, please contact:
Phone: 800-LOYICA or 800-569422 or +971-48868716
Loyica does not provide any guaranteed response time but will make a good faith effort to answer questions within five (5) business days.
Last updated: October 10, 2019
This Systems Billing Policy (“These Policy”) governs the payment process for Loyica Systems Services and Products available through the website https://www.loyica.com/ (“Website”) between you (referred to herein as “you”, “your” or “user”) and Saphyte Systems which is a subsidiary of Loyica Technology, with its registered address at 43-45 Hexub Center 18th Floor, One by Omniyat, Business Bay, Dubai, United Arab Emirates (referred to herein as “Loyica” or “we”).
When you register for Loyica Systems Services and Products as described in Systems Terms & Conditions, you agree to pay and take responsibility for all charges made in accordance with your plan, Systems Terms & Conditions, and This Policy. If you are entering into This Policy on behalf of a Saphyte or other legal entity, you represent that you have the authority to bind such entity and its affiliates to This Policy, in which case the term “you” or “your” shall refer to such entity and its affiliates.
Only you may create, edit, or cancel your subscription and it must be performed inside your account. We are unable to do any of these for you. Asking us by phone, chat, email, or helpdesk does not constitute a change or order.
Our monthly plans are month-to-month subscriptions with no contract. Monthly plans renew at the end of each billing cycle. To see the amount and date of your next payment, log-in to your account. In order to avoid future charges, the cancellation form must be filled out before your next bill date.
We will send you an invoice and a link for payment once you make a subscription in each billing month. Invoices are due within five (5) business days upon receipt.
Notifications will be emailed on the 1st, 8th, 17th and 25th day of payment being past due. Accounts that remain past due will be suspended after sixty (60) days and be subject to automatic deactivation and deletion ninety (90) days after the payment due date.
To officially cancel your Saphyte Systems subscription, please contact us at firstname.lastname@example.org or do the following steps:
1. Go to the Product’s admin portal
2. Click on Billing section
3. Select Product to cancel subscription
4. Click on Cancel Subscription
In order to avoid future charges, the cancellation form must be filled out thirty (30) days in advance.
You will have the option for our services to run until the end of your billing cycle or cancel our services immediately.
Should you find faults in our service anytime during the first month of usage, we would like to offer you choices to address your issue:
1. We will provide you with full support to resolve your concerns. We will come up with a solution to fix your issues as soon as possible;
2. However, if you are completely dissatisfied with our service, we will gladly offer you a full refund for your purchase. We do not coerce you to provide the reason, but we will be grateful if you would let us know why as this will help us better understand our customer's needs and expectations.
If Saphyte is unable to bill your credit card on file, you will have a thirty (30) day grace period to update your billing. If your method of payment is not updated within this time frame, your account will automatically be deactivated.
Accounts that have been terminated due to failed payment may be reactivated if valid payment information is updated and we can successfully charge the card for all debits made on the account since the failed charge.
Risk of Loss
As a current or prior client of the Saphyte, you agree to allow the Saphyte to attempt settlement of any billing dispute for thirty (30) days before disputing with any third party, credit card Saphyte or bank. The Saphyte simply requires that it be the first option in billing disputes. If you want to dispute any payment please contact us at email@example.com.
Saphyte may periodically amend This Policy for any reason. Please review This Policy periodically. Your continued use of the Website after any such changes constitutes your acceptance of such changes.
Saphyte is not responsible for any automatic filtering you or your network provider may apply to email notifications we send to the email address you provide us.
Should you have any questions, complaints, or claims with respect to the payments and this Policy, please contact us:
Phone: 800-LOYICA or 800-569422 or +971-48868716