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With Saphyte, you can rest assured that your customers are engaged constantly with minimal effort.

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Satisfied customers correlates with business success

Consumers now have higher expectations from businesses when it comes to service. To guarantee customer satisfaction, Saphyte helps sales reps provide a more straightforward and personalized service using the data gathered and organized from each customer.

The system’s functionalities also improve the overall sales experience for both the customer and the company’s sales representative.

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Highlighted Features

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benefits

Satisfied customers correlates with business success

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Increased Customer Satisfaction

With Saphyte, you can get a better understanding of the history and current status of each customer. This helps your staff anticipate your customer needs and problems and provide exceptional customer support which increases customer satisfaction.

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Nurtured Customer Relationships

With Saphyte’s automation tools, you can focus more on interacting with your customers than spending time on manual activities. Moreover, Saphyte helps you gather and access your data in one place so you can have a more comprehensive understanding of who your customers are — helping you personalize your communications with your customers.

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Increase first contact resolution rate

Saphyte provides you with all the information related to the full sales cycle of your customer. Having knowledge of customer interactions and history can help you solve their issues immediately compared to the slow and inefficient process of contacting your colleagues for answers and getting back to your customers while you look for solutions.

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Build up customer loyalty

Measure your customer loyalty by customizing your own customer satisfaction survey with Saphyte. You can also promote your own products and services to new prospects, and deliver appreciation messages to your customers using the system’s built-in support and marketing tools.

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Ticketing System

Enhance your customer service by having a ticketing system that helps you organize your daily workload and prioritize the most important issues you need to work on.

Ticketing System

frequently asked questions

Find the answers to the most frequently asked questions

Your workspace is only accessible by you. We comply with the international standards to maintain the security of your data and our system is GDPR compliant and ISO certified ensuring that protocols on information security are strictly followed.

Your data is backed up daily, hourly, weekly, and monthly assuring that no data will be lost.

We got your back every step of the way

Because you shouldn't have to figure it out on your own.

24/7 Customer Support

If you are unsure of how to use a tool or do not know how to navigate on a certain page in our system and the likes, our support team will be there to help you 24/7.

Knowledge Base

Our Knowledge Center provides a comprehensive yet simplified information to help you get started with Saphyte. Explore Saphyte with the aid of videos, tutorials, and blogs.

Online Support

Do you need help or assistance? Log your request online by generating a ticket and we will connect you with our Support Specialist to help you with your issues and answer your queries.

Have questions? Book a demo and we'll walk you through it.

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KNOWLEDGE BASE

Discover the latest updates for our upcoming features. Watch video tutorials to enhance your knowledge about Saphyte.

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BLOG

Discover the latest updates and Read through our latest upcoming features.

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