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CRM from Here, There and Everywhere
Saphyte Team 2 min read
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Cloud-based services are a common commodity in the digital era nowadays. The demand for easy access to data and the freedom to work anywhere is increasing. Along with that is the demand for easy to implement and adaptable technology to accommodate the rising need of the digital era.
It’s no surprise that the CRM platform market is catching on. Hence, the demands of cloud-based CRM’s, are on the rise too.
What is a Cloud-based CRM?
A cloud-based CRM is a type of CRM software that is hosted on the cloud. This type of software can be accessed from any device and enables its users to access information at the same time.
Cloud based CRM allows its users the ability to gain instant access to real-time insights. With this ability, users and businesses can now automate essential business processes such as qualifying leads, building quality data, closing sales and deals, and guaranteeing better customer service that leads to increased customer retention rates.
What are the Benefits of Cloud-based CRM?
Easy installation
Most organizations have a common fear of long and complex processes when it comes to installing a CRM. However, this no longer applies with a cloud-based CRM.
A cloud-based CRM can be accessed and used in no time. The user only has to have an Internet connection. Users can sign-in and immediately start using the software. Organizations no longer have to invest and set up hardware, pay for maintenance, have IT personnel onsite 24/7. They won’t even have to worry about complicated installations, data migrations, or even upgrades, these are all taken care of by the cloud-based CRM service provider of your choice.
Access Anytime and Anywhere
Accessibility is irrefutably one of the best benefits of a cloud-based CRM. Unlike the traditional CRM systems that need to be accessed only from the office during work-hours, you can access your CRM around-the-clock and even outside the office.
A cloud-based CRM enables you and your team to have access to the information you need. With this accessibility, business owners can improve their business process efficiency. When you subscribe to a cloud-based CRM software, you can access the software in your office or on your way home and on any device – a laptop, a desktop, a smartphone, or a tablet.
Your team can take those urgent sales calls, amend sales proposals, quickly find their prospect’s phone number, or send an email to the team when they’re out of the office or on-the-go.
Cost-effective
The problem with traditional CRM systems is the requirement of upfront capital expenditures but this is not the case when you subscribe to a cloud-based CRM solution.
Like any other cloud solutions, cloud-based CRMs function on a pay-as-you-go subscription basis. This requires a minimal upfront investment for businesses, hence, reducing the likelihood of risk and empowers smaller organizations to scale their businesses sooner. Small businesses mostly require regular installments to help them leverage their sales, marketing, and admin capabilities whilst improving their bottom line.
Secure
Data security is a common need for most businesses nowadays. Having a cloud-based CRM can actually help you minimize data breaches in the future.
Contrary to popular belief that cloud-based services are not very secure, cloud-based CRM providers take data security seriously. Cloud-based CRM providers have automated backup policies and data recovery plans. These policies not only secure your data on the cloud but also minimizes the risk of a data breach.
Flexibility and Integration Capabilities
Traditional stand-alone and off the shelf CRM products often have flexibility and integration issues. With the absence of flexibility and customization, it’ll be difficult for most teams and small business environments to scale their business and grow their bottom line. That is why it is essential that information exchange between available technologies should be streamlined.
With a cloud-based CRM, users can easily integrate with other applications and software, such as e-mail clients and other productivity tools. Hence, enabling you and your team to flawlessly carry out tasks and achieve end-to-end visibility throughout your whole sales process.
Conclusion
If you’re looking for a cloud-based CRM provider that can provide you with a secure and easy-to-use cloud CRM, then Saphyte is the best option for you.
Saphyte is a CRM software designed to support small businesses and enterprises with their sales, marketing, and customer service departments. This cloud CRM platform has features designed to make your sales and marketing activities easier, as well make things seamless for your employees with administrative roles in your business.
Furthermore, Saphyte has a pay-as-you-go monthly fee basis that fits within your budget. No set-up fees, inclusive of a free demo, and a 24/7 customer support available in every subscription plan. Choose the right investment for the future of your business. Choose Saphyte. Contact us for a free demo or start your free trial now.