How to Choose the Best CRM Software in Dubai

Saphyte Team

4 min read

Updated: October 21st, 2020

For marketing professionals, the day to day email marketing campaigns can be challenging. For a sales team, customer interaction can consume too much of their constricted time. That is why we opt for tools and platforms to help your team have a productive day at the office.   

Your team faces an overwhelming number of obstacles that prevent them from operating at their peak. When you introduce technology to your business, you’re also inviting efficiency, greater productivity, and decreasing unnecessary costs and manual energy at the same time.

Technology and tools, if used well, can help you differentiate your company, build value, establish relationships, and boost sales. However, if used poorly, can only become a distraction and an obstacle to your main goal. That is why choosing and narrowing down your options is the best way to move forward.

However, choosing the right tools to make your business more efficient and effective is no easy feat. With all the systems and platforms available in the market, choosing one can be a daunting task. So how can you choose the best one for your business?

Perhaps, you might want to narrow it down by choosing a customer relationship management (CRM) platform for starters. A CRM tool acts as a contact management tool that your team can use for your sales and marketing campaigns.

So, how do you choose the best CRM? Here are some tips on how to choose the best CRM software in Dubai for your business.

1.   Take Note of your Business Requirements

2.   Study the Different Types of CRM

3.   Evaluate the CRM Features that Comes with the Tool

4.   Consider the Cost, Plans, Pricing, and After-Sales

5.   Research about the Vendor

6.   Take the CRM Platform for a Test Drive

Why Saphyte is the Ideal Option to Manage your Sales and Marketing?

Finding the right platform to store vital CRM data is not easy. However, for the sake of growth and sustainability of your business, finding one is a necessity. 

Don’t just choose an ordinary CRM software, choose a CRM that grows with you. Scalability and flexibility are two of the main components that you should look for in a software, which Saphyte is built to be.

Saphyte is a cloud-based CRM software that streamlines the corporate activities of businesses. Saphyte CRM is built with tools for sales and marketing designed to improve your business’s sales process and overall sales cycle.

Here are some of the most noteworthy features of Saphyte CRM.

Lead and Contact Management Tools

On a daily basis, whether it’s noticeable or not, your sales team is more likely overworked, which is totally unnecessary.

With Saphyte you can now bid goodbye to manual data entry and calculation of lead scores, with Saphyte’s Lead and Contact Management. With plenty of features like easy scan-and-store and click-and-store contact information features to benefit from.

Saphyte’s Client Management modules are built to enable users to have an efficient and effective contact management strategy. Saphyte has features like Sync and Business Card Scanner that can help you manage your leads or prospects.

Sync is a lead capturing browser plugin that streamlines your lead generation efforts and makes your data syncing and gathering more streamlined and semi-automated. All you have to do is install the plugin to your browser, make sure that you’re logged into your Saphyte account, go to the profiles of your LinkedIn leads, take a screenshot, and store the contact details to your Saphyte account with just a click.

The Business Card Scanner is literally just that. All you need is your mobile phone, a Saphyte CRM account on your phone, and your lead’s business card. All you have to do is take a snap of the business card of your lead and just follow through the window prompt.

Through the CRM, users can automate processes and workflows, organize their data, and manage individual tasks. Your team can set meetings and reminders, update their notes, and even reply to important emails without ever leaving the platform.

Saphyte is also built with automated lead scoring algorithms. This tool can help your team prioritize leads through applying score conditions. The score conditions in return allow your team to identify which of your leads have the most potential to progress into a closed sale.

Sales Management Tools

Saphyte is built with the tools you need to manage your sales: from pipeline management, deals management, managing your associated companies, and forecasting your sales to increasing your revenue and mitigating any potential losses.

Saphyte is also built with a Sales Intelligence algorithm that collates all your information related to your clients or potential customers. Your team can then use this information to come up with the best action to improve your sales.

Furthermore, the platform is built with tools that are helpful for your email marketing campaigns, phone calls scrimmage, and other sales activities. Also, other helpful tools like Sales Hierarchy where your sales managers can assign a certain lead to a member of your team. This allows them to gain more focus on winning your customers and increase sales performance.

Workflow Automation Tools

You can help your team by removing repetitive tasks from your sales process with Saphyte. This CRM platform features a workflow automation function.

The Workflow function allows you to set up, automate, and run your business processes. By just easily using the platform’s drag-and-drop function, clicking and connecting nodes and elements you want to put into your workflow, and testing the automation – you can now streamline most of your manual tasks. Now your team can focus on its main job – interacting with your customers.

Task Management Tools

Saphyte is made with task management tools to further streamline your corporate activities. This will be beneficial for everyone in your team because your team already has their plate full of tasks, goals, and activities during the day. Streamlining some of those tasks would make a great difference for them.

The CRM is built with a My Diary feature where you can view your task dashboard, create tasks, and associate it with your client or team members all in a single page. After setting up your reminders, the system will then notify you and make sure that you won’t miss a beat.

Email tracking Tools

Timing is essential for a salesperson. Saphyte knows and understands this concept.

This why Saphyte has email tracking features that notify its users (your sales team) when a lead opens an email, clicks a link or downloads an attachment you have sent. This will create a wonderful opportunity for your sales reps to follow-up on prospects without being too invasive of your prospect’s time. Furthermore, this feature allows you to build better customer experiences with your clients or prospects that eventually lead to customer loyalty and retention.

Customizable multiple dashboards

Saphyte has customizable dashboards that feature a drag-and-drop functionality so you can easily move widgets around. The dashboard gives you a one-pager overview of all the information you want to know regarding your client, sales, marketing, and customer support management.

When you have easy access to vital information and insights, your team can adjust right away and refine their strategies to become more efficient and effective.

Conclusive Thoughts

Finally, Saphyte CRM is your inexpensive and non-complicated option as the best CRM software in Dubai.

The CRM has pay-as-you-go subscription plans and no lock-in period. Each subscription plan is inclusive of a free demo and product training. No installation fee, no extra or hidden charges, and a 24/7 expert customer support availability.

Finding the best CRM that can propel your business forward doesn’t have to be complicated. All you need to do is choosing the right technology that understands and empathizes with your goal as an organization.

You can do that without the hassle. Contact us now for a free demo. Or start your free trial period starting today.