Benefits of Saphyte Systems for Small Businesses

Saphyte Team

3 min read

Updated: October 6th, 2020

Managing a business is always a demanding job; never an easy task. Whatever industry you are in or whatever size your company is, every businessman is fighting a battle every day. You could be a start-up who is aiming to build a name, or you could be a CEO owner of an international company, but still, you are not exempt from having business problems.

Nowadays, given that we are living in this pandemic, business people are all the more challenged in battling day to day problems. Especially for small businesses that do not yet have millions of emergency funds. Surviving through this crisis has become tough in the past months.

Fortunately, man is never alone in battling these circumstances. Getting help from your employees and having a complete CRM that meets your business needs are the keys to success.

Most small scale businesses might think that it is too early for them to seek the help of CRM solutions, but allow me to show you the benefits of CRM systems, like Saphyte, for small businesses.

Introducing Saphyte CRM

Saphyte is a cloud-based CRM (Customer Relationship Management) system provider that streamlines all of your corporate activities. It has a lot of different tools that automate your sales cycle, marketing campaigns, contact management, and more. Saphyte is a great solution for businesses of all sizes. Especially, small businesses that need a full-packed but affordable CRM solution.

Data Management

All businesses acquire large volumes of information every day – contact information, employee details, email and phone call records, sales figures, transaction details, etc. If this information is not organized and not readily accessible, this could block different business processes in your business. That’s why having a place to store and retrieve information is necessary. 

With Saphyte you can easily organize information by grouping your leads, prospects, or clients into custom categories. This is something difficult to do using conventional tools, like spreadsheets. You would be burdening yourself with confusing formulas which, with a single error, would ruin a sales process. CRM systems, on the other hand, have prebuilt structures wherein you could easily input and categorize data, post status, and add updates.

As a small business owner, you might think that you might not need CRM tools yet. However, in reality, being able to manage your data at an early stage is a good foundation for your business’ future growth. Having good data management will allow small businesses to run smoothly at a lower cost and lesser manpower. 

Marketing Management 

In this digital age, marketing has become fiercer than ever. Unlike in the past where the only way you can advertise your product or service is through writing or by public announcement, now we have the internet. The internet revolution has opened doors to many marketing opportunities. But at the same time, because of the vast media platforms, your business can cater to, marketing management has become a laborious task. 

Having a CRM software will allow you to mobilize and improve your marketing campaigns through the integration of social media platforms in the system. You will no longer have to shift from one social media site to another just to monitor your campaigns. With Saphyte, you can easily track your marketing progress in a single integrated platform.

Reaching your potential clients through email is one of the most popular marketing strategies for small businesses. And, having an effective email marketing will help you reach more clients and increase your lead conversion rate. Saphyte CRM provides a strategic approach by using innovative email design templates, bulk emails, workflows, scheduler, email tracking, and more.

Moreover, Saphyte has a tool that allows you to measure the effectiveness of your marketing efforts. Saphyte’s CRM system is equipped with a campaign management tool that provides you real-time statistics of the parameters you have set for your ongoing campaigns. Keeping track of your marketing efforts will allow you to reach more potential customers more effectively and efficiently.

High Customer Satisfaction

One of the benefits of having a CRM system is high customer satisfaction. This is according to a survey by ITIC CRM Deployment Trends Surveys that show a 74% increase in customer satisfaction for companies using CRM. 

Without CRM effectively managing other aspects of your business, you and your employees would have a difficult time taking care of your customers. You would be caught up in repetitive tasks, such as data entry, email sending, etc. Getting rid of all these will allow you to respond to customer’s inquiries, complaints, or even compliments on time. In short, with CRM, you will be improving your customer interaction and customer support. 

Customer support is vital for small businesses because it allows you to gain and keep customers. Why? Because this gives a positive experience to your customers. Customers who have positive experience would most likely become a loyal customer. 

Thus, CRM helps you improve your customer support that leads to higher customer satisfaction, and this leads to a higher customer retention rate.

Sales Management

An increase in sales is the goal of all small businesses, basically because it is the lifeblood that keeps your business going.  With Saphyte CRM, an increase in sales and revenue are achievable with its different necessary tools for sales management.

The system enables you to build the stages of your sales tailored to your existing process with its Sales Pipeline feature. This will allow you to know the progress of your deals. It provides you accurate information for better tracking and monitoring of your deals.

Saphyte also significantly lessens the workload of your sales team. It intelligently identifies leads with the most potential to progress into a closed deal by automatically applying lead scoring. So, your team does not have to manually calculate the lead scores of all of your leads.

Aside from that, to help you avoid any unexpected business pitfalls, Saphyte has a Sales Forecast tool that estimates future sales. It provides non-exaggerated and accurate forecasting that can help you in making a present or future decision.

Furthermore, the system collects all information related to your past, existing, and potential clients to help you come up with your next action to improve your sales.

Conclusion

Saphyte Systems brings great benefits for small businesses. It has all the right and necessary tools to help small businesses grow and become more competitive in the market. All of these tools are available at an affordable price. So, with Saphyte CRM, you will have a powerful business solution that is not a burden to your pocket.

And to experience the benefits of Saphyte first-hand, we have a free product-demo and a one (1) month free trial. All of these are without any hidden fees or charges. So, you can rest easy and enjoy Saphyte CRM without paying anything.

Regardless of your business size, Saphyte will be beneficial to you. Talk to us today and we will gladly accommodate you. Our awesome customer service team is available anytime to cater to your queries. Start your journey with Saphyte and enjoy the benefits that it gives today.