Online Team Workspace Platform for Better Productivity

Saphyte Team

3 min read

Updated: September 22nd, 2020

In this age and time of globalization, business partners and employees are scattered across the globe. It has become common for meetings to be held online. Tasks are even processed passing from one country to another. For example, a video ad can be made in Europe, but the script is from Asia, and the voice over is done in America.

Since the pandemic plagued the world early this year, the virtual connection has become not just an option but a need. Team members, even though living in the same city, are forced to work online for the sake of health and safety. Even client and customer interaction has been done online.

Although this may seem easy to imagine, in reality, going online has its own disadvantages. There are so many problems in collaboration. And because we are not directly communicating face to face, it is prone to misunderstandings. Thus, an online team workspace platform for better productivity is a necessity for most businesses nowadays.

And to help your business have an online workspace platform for your team, a CRM solution like Saphyte is all you need. So, how can a CRM system help your team be more productive?

Real-time Data Flow

One of the struggles of businesses with a remote working team is the inconsistency in data. Especially those who still use traditional methods like Excel and Spreadsheets in their data entry. Don’t get me wrong, these methods are helpful but they might not be as effective if you have a remote team.

Cloud-based CRM software allows you to store and access all of your data in its own centralized platform. And all the data stored in the CRM can be accessed anytime, anywhere. And when you have all of your data stored in a single online system, teams can efficiently work anywhere in the world.

This will smoothen the flow of customer information such as interactions, contact information, phone calls, inquiries, and many more. With this, no matter where your team is based, they will always have a reliable and consistent data flow.

Sales Force Automation

SFA is the process of automating all of your sales process with the use of CRM tools. This means that the system will automatically operate your processes with less human control. It mainly automates repetitive tasks that may become time-consuming for your sales team.

This will lessen your team’s tasks and allow them to focus more on improving your sales products or services. Established and small businesses alike can greatly benefit when they use CRM software for their teams. It helps them know what to focus on and gives them the opportunity to be more productive.

Improves Customer Support

Customer support is an integral part for businesses of all shapes and sizes. This can make or break any business – depending on the methods that your team is using. While customer support is an important part, it may also burden your team.

Customer service is one of the most exhausting processes for your team. That is because they are always exposed to people with different types and personalities. There is also the fact that your team needs to entertain customers coming from your different sales channels.

That is why CRM helps your team lessen their workload by integrating all of your social media and other platforms. This way, they will only use the system to respond to all of your customers across all your channels. This can also be an avenue to improve customer satisfaction for your business.

With the use of CRM, your team can effectively do their tasks and improve customer experiences at the same time.

Helps Maximize Marketing Strategies

When it comes to business success, marketing is inevitably crucial. It connects your business to consumers from all over the world. Because no matter how awesome your products or services are, if no one knows about it, none would be able to purchase it.

And to help your team with their marketing tasks, CRM enables them to execute your marketing strategies excellently. It also automates all of your marketing campaigns such as email marketing, social media marketing, and many more.

These are some of the benefits that CRM can give to your business and your team. And while there are lots of other customer relationship management (CRM) software in the market, here is the reason why Saphyte is the better choice.

Easier Business Operations

Saphyte is dedicated to providing convenience to any business. It makes team tasks and workflows easier to execute. It also allows your team to work effectively by providing them the necessary tools. It has tools for better organization of your team no matter where they are based.

You can assign different roles using the predefined roles in the system. These roles will define the restriction and the limits of authorization in accessing your business activities. For example, reading the logs and changing the password for each user can only be done by the Superadmin role.

This way, you won’t need to worry about the security of sensitive information and data in your business. Because with Saphyte, you will be able to easily organize the structure or the chain of command of your business.

The system will also intelligently collate all of the data and provide you analytics and reports. It allows you to have an option to set the parameters for your analytics. You can also create your own customized report or use the pre-defined templates in the system.

This is only one of the many benefits Saphyte can give to your team and your business as a whole. That is why in choosing an online team workspace platform, Saphyte is always proven to be the better choice.

Conclusion

In choosing a CRM system for your team, you need a reliable and powerful CRM like Saphyte. It gives the convenience that your team needs for their tasks while boosting your business growth. It also gives your team a lot of necessary tools that will greatly improve their productivity.

So, for your team to have better productivity and effectiveness, implement Saphyte in your business. Our team is always available to answer all of your queries. Achieve digital transformation for your team today and start it by partnering with Saphyte CRM. We are excited to help you achieve business growth.