What are Custom Fields?
Custom Fields are used to capture relevant information from your client which is not captured in the system by default.
The Custom Field feature provides you the flexibility to automate information that is tailored to your business processes.
The basic information that the system automatically captures by default is an email address, name, and contact number.
What if you would like to ask, for example, a customer’s ‘budget for the project’ which is not captured automatically in the system? Then it is the time you create a custom field labeled ‘Project Budget’. This custom field can be automated in the system using the workflows so that it will be automatically captured in the database.