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Change User Password
admin 2 min read
Updated:
If one of your staff gets locked out or has been prompted by unsuccessful login attempts, you can change the user’s password and reset it.
To change the password of a user:
1. Navigate to the ‘Admin Panel’ and under the Team settings, click ‘Users’
3. Select the user you want to change the password to under the Users List. Click the ‘padlock’ icon under the Actions column to change the password.
5. Enter the New Password and Confirm the New Password. Make sure that the new password follows the requested format: at least 8 alphanumeric characters, 1 uppercase letter, and 1 number.
6. Click on the ‘Save’ button to apply the changes. A message will pop up confirming that the password change has been successfully executed. Click ‘OK’ to proceed.
