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Change User Password

Icon admin
2 min read

If one of your staff gets locked out or has been prompted of unsuccessful login attempts, you can change the user’s password and reset it.


To change the password of a user:

1. Go to the Admin Panel

2. Under the Team settings, click ‘Users’

Users list

3. Choose the user you want to edit under the Users List.

users list

4. Click the ‘padlock’ icon under the Actions column.

action button

5. Enter the New Password and Confirm the New Password. Make sure that the new password follows the requested format: at least 8 alphanumeric characters, 1 uppercase letter, and 1 number.

change password

6. Click on the ‘Save’ button to apply the changes.

7. A message will pop up confirming that the password change has been successfully executed.

ok button