Refund Policy

Icon admin
< 1 min read

Saphyte does not issue refunds. However, should you find faults in our service anytime during the first 30 days of usage, we would like to offer you choices to address your issue:

1. We will provide you with full support to resolve your concerns. We will come up with a solution to fix your issues as soon as possible.

2. However, if you are completely dissatisfied with our service, we will acknowledge your billing dispute and initiate an investigation that may take up to 10-15 business days. If the results of the investigation prove that your billing dispute is valid, you will be eligible for a credit note which will be applied to your next billing cycle.

Click here for more information about Saphyte’s Billing Policy.