Olark

Icon admin
2 min read
Updated:
 

To integrate Olark in Saphyte CRM:

1. Go to the ‘Admin’ panel.

admin

2. Under the ‘Integrations’ section, click ‘App Marketplace’

integration

3. Under the ‘Live Chat Apps’, click ‘Integrate’ on the ‘Olark’ panel.

olark

4. You will then be redirected to the Configuration page. Click the ‘Install App’ to begin the integration.

install app

5. Name your webhook and paste the webhook URL in the LiveChat web app. Click ‘Save’ once done.

webhook url
 

Tutorial:

1. To start configuring a webhook, access the Olark integration page.

2. Then insert the webhook URL generated, into the URL field, mark “Send all transcripts automatically” and click Save.

tutorial