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To integrate Olark in Saphyte CRM:

1. Go to the ‘Admin’ panel.

2. Under the ‘Integrations’ section, click ‘App Marketplace’


3. Under the ‘Live Chat Apps’, click ‘Integrate’ on the ‘Olark’ panel.


4. You will then be redirected to the Configuration page. Click the ‘Install App’ to begin the integration.

Saphyte Olark Integration

5. Name your webhook and paste the webhook URL in the LiveChat web app. Click ‘Save’ once done.

Saphyte Olark Integration


1. To start configuring a webhook, access the Olark integration page.

2. Then insert the webhook URL generated, into the URL field, mark “Send all transcripts automatically” and click Save.

Saphyte Olark Webhook URL